Happy to host you, we invite you to read our internal regulations. Our small rules to be observed in the B&B are not only those required by law but, above all, those dictated by common sense and mutual respect.
CHEK - IN
• Except for special needs of our guests, the delivery of the rooms is scheduled between 14:00 and 18:00, however, please communicate the estimated time of arrival at least in the morning of the day of arrival.
• Upon arrival at the B&B, valid identity documents (Passport or Identity Card) must be delivered, necessary for the registrations required by current legislation. The data of our guests are treated in accordance with the current privacy legislation.
• Upon arrival, the keys will be handed over. There are no timetables to be respected for entry and exit from the structure, guests can go out and return as they please.
• The amount of the Merano Municipality tourist tax equivalent to € 1.55 per night per person will be added to the daily rate for your room (except for minors up to the age of fourteen).
• The agreed price for the stay in our B&B includes the use of the room and the bathroom, breakfast, the supply of towels and sheets, the use of the TV and the air conditioner / heat pump and the use of all bathroom accessories. The cleaning of the bedrooms and bathrooms is carried out daily and the change of bed linen and towels every 3 days. On request it is possible to have a daily change by paying a supplement of € 10. Free of charge and on request it is possible to add 1 box / cot for children 0/3 years.
• The bedrooms and the bathroom must normally be vacated by 10.00 am to allow tidying up and daily cleaning, please arrange your personal belongings in order to allow them. Beyond these times, daily cleaning is not guaranteed. Correct and civil use of the toilets is recommended, avoiding throwing anything into the toilet. (use the special baskets). • Inside the Bed & Breakfast, only for hygienic reasons and for any allergies from other customers, pets are not allowed.
• It is also not allowed, for reasons of public safety, for guests to allow other people to enter the Bed & Breakfast at any time.
• Inside the bedroom or bathroom you will find everything you need: blankets, pillows, towels, personal hygiene products, etc. For any other needs do not hesitate to ask, we will do our best to satisfy you.
BREAKFAST
• Breakfast is served between 8.00 and 10.00 (except special requestsand).
CHEK-OUT
• Please note that, on the day of departure, the rooms must be vacated by 10.00 am to allow cleaning and delivery to new arrivals.
STANDARDS
• Smoking is prohibited inside the premises.
• It is recommended to maintain a behavior that at any time of the day and in no way damages the tranquility of others. • Each guest is required to compensate for any damage caused to the B&B and for the improper use of complementary equipment.
• At the end of the stay, the keys must be returned. In case of loss, the cost will be charged. We thank you for choosing our structure and we wish you a peaceful and happy stay
CANCELLATIONS CONDITIONS
• The reservation is fully refundable up to 7 days before the check-in date, after which it will no longer be refundable.